The art of conversation is being replaced by personal broadcasting. We are becoming desensitised and it is harder for us to pay attention to the quiet. Our attention spans are becoming shorter and this is a dangerous thing from a communication point of view. We all need to improve the quality of our listening and Julian Treasure takes us through five easy exercises to improve our listening skills.
Julian Treasure is the chair of the Sound Agency, a firm that advises worldwide businesses — offices, retailers, hotels — on how to use sound. He asks us to pay attention to the sounds that surround us. How do they make us feel: productive, stressed, energized, acquisitive?
Lack of listening skills is one of the top complaints in the world of business (and personal) relationships – imaging what you could do if you became a great listener.