Do You Soften Your Point and Lose Impact?

Let’s start with an illustration. An associate is on a call……

Do You Mumble Your Sentences and Lose Impact?

Let’s talk about sentences. Each day is made up of hundreds…

How to Create Rapport Without Making It About You

There is a quiet pressure that accompanies any first professional…

How to Know Your Audience Better

Once upon a time, learning someone else’s language was a highly…

Focus on the things you can change, not those you can’t

Assessing risk, anticipating outcomes and predicting likely decisions…

What does a Strong Voice Look Like?

Who do you know who has a strong voice? Who do you know who commands…