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dBG updates and adds to existing programme of SRA approved PSC training courses

We have updated and added to our existing programme of SRA-accredited PSC training courses in Client Care and Communication Skills. The courses will be presented by Lis Sammarco and cover Client Care – Delivering Excellence, Effective Communication in Business, Managing your Time and your Work, Effective Writing and Drafting, Personal Impact, Presentation Skills and Networking Skills. Please […]

What chickens can tell us about social cohesion

‘Organizations are often run according to “the superchicken model,” where the value is placed on star employees who outperform others. And yet, this isn’t what drives the most high-achieving teams. Business leader Margaret Heffernan observes that it is social cohesion — built every coffee break, every time one team member asks another for help — […]

The Commuters Comfort Zone

January has not been a good month for thousands of commuters. With strikes by London Underground staff paralysing inner city travelling in the capital and rail strikes on networks in the south and north of the country, rail passengers have had much to be glum about. Adding insult to injury even the sky commute has […]

The Power of Introverts

In this extremely engaging and entertaining talk, former corporate lawyer Susan Cain explains how it is not just those who shout loudest who have power. In a culture where being social and outgoing are prized above all else, it can be difficult, even shameful, to be an introvert. But introverts bring extraordinary talents and abilities […]

Your Body Language and You

Amy Cuddy has helped people all over the world to demonstrate confidence and be show themselves in their best light in what she said in this TED talk and for that reason alone it is worth joining the millions who have watched it.

Resolution: Be a More Effective Presenter in 2017

Going back to work after the Christmas break is a struggle we all know very well. The short days make it seem as though we are rousing from our slumber in the middle of the night, the daily commute is haunted by pasty faces and the sounds of winter coughs and sniffles and we are […]