Telephone Etiquette in a Smart Phone Age

Once upon a time we were shown a vision of the future in popular…

The Art of Small Talk in Business

In the business world, the devil is far too often in the detail.…

Managing Talent: From University to the Workplace

On the flipside, this September sees a fresh batch of university…

The Importance of Eye Contact

Some people are quite happy to do it while others find it uncomfortable,…

3 Tips to Overcome Fear of Public Speaking

What are you scared of? We are all scared of something. Often…

Anecdotal evidence points to the effectiveness of anecdotes

I’d like to tell you a short story about failure. It centres…