Have You Become The Devil Your Customers Know?

Google ‘habit’ and you will be told that it is an involuntary…

Talk Slower to Accelerate Your Gravitas

How fast do you talk - are you a motor mouth or do you supply…

Why a Great Sense of Humour Comes in Threes

If you are a resident of the British isles, there’s every chance…

How To Do Anecdotes in Video Meetings

Regular readers will be aware of my embrace of storytelling in…

Don’t Do Small Talk? I Can’t Wait!

Spring is a wondrous time of year. Almost on a daily basis come…

Using Video: Why Your Chair Matters!

Last month I gave some tips on how to improve your video presentation,…